Merchant Program FAQ

General Questions

Affiliate Machine ("AM") is a provider of an innovative e-commerce marketing platform for e-commerce merchants and affiliate marketers. AM's robust network is the tool for the merchants to reach more customers and grow their business by working with our diverse network of affiliate marketers.Affiliate marketing is a performance-based marketing method in which an online retailer rewards affiliates for each visitor or customer brought in by the affiliate's own marketing efforts. The industry has four

  • The Merchant (also known as ‘online retailer’ or ‘brand’)
  • The Network (contain retailer/brand offer for the affiliate to choose from and also manages the commission payments)
  • The Publisher (also known as ‘afiliate’) and
  • The Customer. AM provides the network that brings together the retailer and the affiliate to transact the sale with the consumer.

CLICK HERE to learn more about Affiliate Machine

Affiliate Machine is a partnership between us and various Merchant web site owner’s (yourself). You, as a Merchant, sign up and through us we provide the ability for you to accept affiliates who will then set up banner/text/various other type links to drive traffic to your site from theirs. Our unique software enables us to track all traffic from your affiliates (Partners) sites to your site and then track all sales, assign commissions and make affiliate payments, leaving you free to concentrate on your own site development and product offerings.

Our basic set up fee is $1,500. We also offer other services to help maximize your affiliate marketing success. To learn more about these services, please Contact Us

Affiliate Machine works with all Merchants (except merchants dealing in pornography or illegal activities), from small individual ECommerce merchant sites to large commercial sites. Anyone may submit an application.

Of course!! Where you are does not matter, as the Internet is worldwide.

YES. You can have multiple sites as an Affiliate Machine Merchant and you can then choose to track them all with one unique id or use multiple id's.

No. Your must first have a Website before you can be a merchant on Affiliate Machine!

YES. We do not have an exclusive clause in our contract, so you are not restricted from joining other Networks.

Getting Started

Once approved, login with your merchant credentials HERE and click “Getting Started" on the left side for a full explanation on how to get your affiliate program set up. It is basically just cut and paste to get your banners/links uploaded.

We highly recommend you view the video Merchant Control Panel Tour.

Please Contact Us if you have any questions.

After you have logged in to your merchant back end you will find a link called “Banners" then click “Banners Manager?". From there you can choose the type of banner or link you wish to add.

YES, you can upload your data feed to Affiliate Machine via our FTP servers. Your affiliates will then be able to download it and use it.

You have the ability to send out affiliate newsletters using the “Send Message?" feature in affiliate machine.

You can send out regular word newsletters or HTML based newsletters. It is located under the heading Emails.

Sign Up and Login as Member

Simply CLICK HERE to Sign up and fill out the online application. Once your application and been approved, you will be able to log in and start the set up process.

"Invalid User Name" appears because you have tried to login prior to registering on the site or prior to having been approved as a merchant on Affiliate Machine.

Use your Affiliate Machine Username & Password to login at the Merchant login page HERE

To retrieve your user ID and /or password. Go to the Merchant Login Page and click on "Forgot your password?". Your Username and Password will then be emailed to you after you complete the form.

First LOGIN to your Merchant Login Page. You can adjust or make changes to your billing / contact information & change your password by clicking "Edit Settings" on your Merchant Admin Panel.

Tracking & Payment

Your Affiliate Machine Administration page gives you the ability to oversee every aspect of your affiliate program, including, but not limited to, the number of times your banner was shown (impressions), the number of click thru's generated by your affiliates, and the number of orders placed (listed under the sales column).

A link from your affiliate's website to your website contains your unique Affiliate Machine Merchant ID. Your unique Affiliate Machine ID ensures that every time a visitor clicks on your affiliate's banner or link, a cookie is placed in the visitor's browser with your Merchant ID, along with the affiliate's ID. Our software reads both of these IDs when a purchase is made, which ensures that your affiliate is credited for the sale.

Our affiliate software also assigns a unique code to all visitors to your site. This unique visitor code means that if the visitor does not place an order on their first visit to your site but returns at a later date to make a purchase, we will be able to give your affiliate credit for the transaction! As the merchant, you decide how long your cookies will last.

YES, Affiliate Machine provides you the option to give affiliates a different commission structure as you see fit. For example, if you want to give your super affiliates a higher commission you can do so.

Affiliate Machine pays your affiliates for you.

The minimum payout level is $50. As an Affiliate Machine merchant, you deposit a minimum of $500 into your holding account. When a sale is made via an affiliate link, the commission amount and the Affiliate Machine management fees are automatically deducted from your balance.

The affiliate is then paid by the 10th of the following month as long as they reach the $50 minimum. If the affiliate does not reach the $50 min, the amount earned carries over to the next month.

As long as an affiliate's commission equals $50 network wide, he/she would get paid even if his commissions did not reach $50 on a single merchant's affiliate program.

Return days are the number of days a visitor can come back to your site to make a purchase with your affiliate being credited for the sale. This is tracked using a cookie in the visitor’s browser that is set when they click your affiliate's link.

For example a setting of 0 days means the purchase must happen on the first visit. A setting of 1 day would mean a purchase within 24 hours of the first visit. Most people will not make a purchase within 24 hours. Research shows that it can take up to two (2) weeks for a person to decide to buy a product. You are able to set the cookie return days to any number you desire. Our recommendation is that you set it to least 90 days.

Parasiteware and Scumware are terms used to describe marketing systems that override and STEAL your commission. These are generally operated from browser tool bars (not the Google toolbar) or other third party downloads or hidden as part of a software bundle, typically without full disclosure to the person installing the software. As a strict policy, Affiliate Machine does NOT work with marketing companies that use parasiteware or scumware. We recommend that you do not promote their software either.

The CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing), was passed by President Bush on Dec 16, 2003. It went into effect on Jan 1, 2004.

The act establishes the first national standards for the sending of commercial e-mail, while charging the Federal Trade Commission (FTC) with enforcement. The law promises to crack down on unsolicited commercial e-mail by imposing stiff civil penalties and even prison sentences to people convicted of spamming. You can read the full information HERE.

Affiliate Machine takes spamming very seriously. Our policy is that the use of SPAM by any of our Merchants/ Affiliates to promote sales is grounds for immediate termination, although we are sure that none of our merchants or affiliates would spam the Internet.

At present time we do not offer reciprocal links.

As long as the rebate site does not involve downloaded applications to perform sales and tracking, and is not parasitic in nature, then yes.

Unfortunately, NO. History has shown us that it is difficult to keep up with the changes in software and that it is safer for us to have a blanket refusal on plugins such as this at this time.

We certainly do, we have a dedicated support team for our Partner Program. You can contact the head of this team at any time, his name is Richard and his email is [email protected]

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